Normally you would just let your customers know, that they can unsubscribe with a simple click.
But sometimes you want to collect information from them to understand why they want to unsubscribe from your newsletter. You can do it by setting up a special unsubscribe page with a questionair:
Any questions? We are happy to help you via 📧 email or ☎️ phone.
Don’t have time? 👩💻 Contact us and we’ll implement and design for you.