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Custom domain

Introduction

If you are a customer of our Starter and Professional subscriptions, you can access Friendly Analytics using the URL app.friendlyanalytics.ch (for hosting in Switzerland) or app.friendlyanalytics.com (for hosting in Germany / EU). The tracking code also contains this URL.

Customers of Friendly Analytics Enterprise, on the other hand, receive their own instance of Friendly Analytics and can choose their own URL for it. In the following, we will show you what options are available for this.

Choose a custom domain

a) Subdomain from us

We can either take a subdomain of ours, e.g.

  • yourcompany.friendlyanalytics.ch (for hosting in Switzerland)
  • yourcompany.friendlyanalytics.com (for hosting in Germany / EU)

Advantages:

  • Technical management is completely up to us, you don't have to set anything up for it
  • Fastest implementation

Disadvantages:

  • Less "branding effect
  • If you want to use cookies, these would be 3rd party cookies, which are deleted in a short time on Apple devices or in the Chrome browser, for example.

b) Domain / Subdomain from you

Alternatively we can take a domain / subdomain from you, e.g.

  • insights.yourcompany.ch
  • friendly.yourcompany.ch
  • etc.
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We recommend not to use analytics.yourcompany.ch as a subdomain, because this subdomain is automatically and flatly blocked by some ad blockers.

Advantages:

  • Very consistent with your name/brand
  • Cookies would be 1st-party cookies, which are stored long-term on all devices

Disadvantages:

  • It needs an entry in the DNS of your company's domain. Depending on the structures and policies within the company, this can take a long time.
  • You are responsible for ensuring that this DNS record remains permanently set up - if the record is deleted, Friendly Analytics is immediately no longer accessible.

Tell us the custom domain

If you have decided on a domain, please let us know. We will get back to you with the following steps to activate the domain.